Frequently Asked Questions
If you have any questions that aren't answered below,
the send us an email via our contact page
Do you ship internationally?
Yes! We ship worldwide to ensure that every customer will enjoy his or her shopping experience with us & we also offer free worldwide shipping.
Is your website secure with my personal information?
Absolutely! We use SSL security to ensure all your personal information is encrypted. We do not store your credit card information and it will be used one-time only upon purchasing your product. Then your credit card information will be purged.
Does PlayfulNinjas provide a quality guarantee for all the products being sold?
Of Course! If you do not like the product contact us immediately! We do all we can to ensure your best shopping experience. You can simply contact us and we’ll get it addressed!
Do you offer a refund if I don't like the product?
Absolutely! We offer a full refund on your order if you don’t like the product. Simply visit our refund policy for complete details.
What do I receive in my order?
You will receive the full Playful Ninjas slack line set with everything ready to go for your little ninjas to have fun. For a specific breakdown please visit the product page.
How long does shipping take?
We use top rated couriers and postal services to get your Playful Ninjas Set out to you within 3-5 days.
How do I track my order?
Within 24-72 hours once you order has been dispatched, you will receive a shipping confirmation email. This email will also include your tracking number and a link to be able to track you shipment.